Health Data Privacy Notice
Last updated: 26 August 2026
Legal review notice
This owner issued policy is designed for international use but is not a substitute for advice from qualified lawyers in every country where Fitivve is offered. Local consumer, privacy and health data laws may give you additional rights and always prevail where they cannot lawfully be limited.
Fitivve and Mostyn Enterprise
Fitivve is a brand of Mostyn Enterprise F.Z.E, a Free Zone Establishment registered in Ajman, United Arab Emirates under licence 56703, registered address Ajman Free Zone C1 Building, Premises B.C. 1306485, Ajman, United Arab Emirates. Mostyn Enterprise F.Z.E is the company behind the Fitivve service and is responsible for it under these policies. Contact: fitivve@gmail.com, privacy questions to privacy@fitivve.com.
Scope
This notice supplements our Privacy Notice when you choose to record information that may reveal your health, wellbeing or medication journey. Fitivve provides lifestyle coaching and tracking, not medical care.
Your choice and consent
Health related features are optional. Where required by applicable law, we ask for explicit consent before processing sensitive health data. You can withdraw that consent in Settings or by contacting privacy@fitivve.com. Withdrawal does not affect earlier lawful processing and may disable features that need the data.
What may be included
Depending on the features you use, this may include weight and body measurements, sleep, mood, food, movement, symptoms, blood result entries, progress photos, journal text, goals and information you voluntarily share in coach conversations.
How it is used
We use this information to display your records, trends and Journey Timeline, provide requested lifestyle coaching, generate optional AI responses, support coach interactions you request, keep the service secure and meet legal duties. It is not used to diagnose, prescribe or make treatment decisions.
AI and human access
Relevant information may be sent to an AI service provider when you request an AI feature. Authorised lifestyle coaches or support staff may access information only where needed to provide a requested service, investigate a problem, protect safety or comply with law. Do not use Fitivve for emergencies.
Sharing and international processing
We do not sell health data or share it with advertisers. Service providers may process it in other countries only for their contracted role. Where transfer restrictions apply, we use a lawful transfer mechanism appropriate to the relevant jurisdiction.
Retention and deletion
Health related records follow the retention periods in our Privacy Notice unless you delete an entry, withdraw consent and request deletion, or a legal obligation requires limited retention. You can export or delete your account from Settings.
Your rights and questions
Privacy rights vary by location and may include access, correction, deletion, restriction, portability, objection, withdrawal of consent and complaint to a local authority. Contact privacy@fitivve.com. Mandatory local rights are not limited by this notice.
Which tools can see this information
Health related entries are stored in our Supabase backend through Lovable Cloud. When you use AI features, the relevant text or photo is sent to the selected model from OpenAI or Google through the Lovable AI Gateway to produce a response, and voice recordings are transcribed by an OpenAI speech model. These entries are never sent to advertising tools, and analytics does not run inside the member app. Our Service Providers and Tools page describes each provider in full.